Returns - Warrantys - Freight

*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.

Returns

Returns for credit may not be accepted without prior approval from KWT Imports.
Returns may be subject to a stocking and handling charge of up to 15 %.
Short shipping, mistakes or damaged goods should be notified within seven days of receipt of goods.
For any returns email KWT at orders@kwtimports.com.au 
Returns may not accepted after 30 days from invoice date.



Warrantys

Fill out the applicable warranty form below and email to warranty@kwtimports.com.au
Maxxis Warranties please fill out the  Maxxis Return Authorisation Form
Magichsine Warranties please fill out the  Magichsine Return Authorisation Form 
All other Warranties please fill out the   Return Authorisation Form



Freight

KWT uses a range of freight providers.
For customers in South East QLD same day delivery is generally available if placed with KWT by 10am.
For other customers overnight express orders are available if no later than 4pm and if the order can fit into an Australia Post 5 kg bags.
If for reason a shop is closed and a courier cannot make a delivery inside of business hours 9am – 4:30pm the carrier will leave an attempt to deliver card.
The shop owner can pick up the goods themselves or can call the freight company to arrange a re-delivery.
If the customer chooses have the order re-delivered KWT will issue an additional freight charge of $15.

Carton  =  up to 25kg

Freight Rates*
QLD

Sunshine Coast $10 per ctn
Brisbane Region & Suburbs, Gold Coast, Hervey Bay, Ballina, Bundaberg & Toowoomba $12 per ctn
Gladstone, Rockhampton, Mackay, Townsville between $10 - $15 per ctn
Cairns Region & Suburbs between $16 - $25 per ctn
Atherton & Port Douglas between $20 - $35 per ctn

NSW
Inland Northern NSW $15 - $18 per ctn 
Coffs Harbour to Central Coast $14 - $16 per ctn 
Sydney Region & Suburbs $14 - $17 per ctn 
NSW Inland and Southern Regions $16 - $18 per ctn

ACT
$15 - $20 per ctn up to 25kg

VIC
VIC Country $17 - $20 per ctn 
Melbourne region and suburbs $15 - $18 per ctn 

SA
Adelaide region & suburbs $18 per ctn 
South Australia regional $20 per ctn 

TAS
$25 for standard orders.
Some orders may incur an additional freight charges.
KWT will communicate with store directly for bulky item orders. 

WA
Please consult KWT Imports WA

NT
Please consult KWT Imports for NT 

*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.


Downloads

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KWT logo       Dynaplug logo    EBC logo    RYFE logo    Ride Mechanic logo
Xpedo logo    Microshift logo    Infinit logo    Ibera logo    Guee logo
 

XPEDO Platform Pedal - ZED - DH/ All MTN - CrMo Spindle, Low Profile, Extra Large, 380g | BLACK
CODE: XMX27AC-BK
BARCODE: 883511002363
PRICE: $139.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
PARKLOCK BRUNSWICK 5 digit COMBO U LOCK
CODE: PRKBRUNS
BARCODE:
PRICE: $50.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
GUEE Cageless Bottle Set - MAG-II - Water Bottle and Magnetic Mount
CODE: GU-WB02-X1A1-GY
BARCODE: 4716112724098
PRICE: $69.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
MARS ONE GEAR OUTER WORKSHOP - Black (lubricated liner) to suit to 4mm cable Length: 50m BOX
CODE: M1-WGO-CSH001-50X
BARCODE:
PRICE: $99.95 (Inc GST)
  In stock (20)Low stock (20)Out of stock (20)
ATA Freewheel - 1/2 x 1/8, 16T, Black/ Nickel
CODE: FWATKD16
BARCODE: 712038763344
PRICE: $14.99 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT PANNIER RACK REAR -  ADJUSTABLE 24-29 INCH  - DISC BRAKE COMPATIBLE - FLAT PACKED UNASSEMLBED
CODE: RA6809
BARCODE: *RA6809*
PRICE: $34.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
YABAN 9 SPD CHAIN - SOLID PIN & PLATE -  1/2 X 11/128  116L Pin Length 6.4mm Colour: Silver/Silver
CODE: YBNS9S2
BARCODE: 4710887190126
PRICE: $34.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
GUEE Bar Tape - SL ELITE - Celeste/ Green
CODE: GU-BT06-X5A1-GN
BARCODE: 4716112724050
PRICE: $49.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
FUNN Handlebar - KINGPIN - Ø35, 785mm Wide, 15mm Rise, 8° Back, 5.5° Up, RED
CODE: FN-HB17KP785J15-03
BARCODE: 4712931187687
PRICE: $99.95 (Inc GST)
  In stock (2)Low stock (2)Out of stock (2)
FUNN Stem - CROSSFIRE - Ø35, 35mm, 0° Rise, Steer 1-1/8
CODE: FN-HS18CF035J00-03
BARCODE: 4712931189872
PRICE: $84.94 (Inc GST)
  In stock (2)Low stock (2)Out of stock (2)
DISSECTOR 27.5 X 2.40 WT EXO 3C MAXX TERRA TR FOLDING ETB00231000
CODE: MX-DIS2724EXO3CTR
BARCODE: 4717784038209
PRICE: $82.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
MICROSHIFT Rear Derailleur - R9 - 2 x 9/10 Speed, Mega 30-34T
CODE: MSH-RD-R43M
BARCODE: 657993147399
PRICE: $50.00 (Inc GST)
  In stock (12)Low stock (12)Out of stock (12)
TORCH 20 X 2.2 FOLDING 120 TPI SILKSHIELD
CODE: TOR22K
BARCODE: 4717784032573
PRICE: $52.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
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