Returns - Warrantys - Freight



Returns

Returns for credit may not be accepted without prior approval from KWT Imports.
Returns may be subject to a stocking and handling charge of up to 15 %.
Short shipping, mistakes or damaged goods should be notified within seven days of receipt of goods.
For any returns email KWT at orders@kwtimports.com.au 
Returns may not accepted after 30 days from invoice date.



Warrantys

Maxxis Warranties please fill out the  Maxxis Return Authorisation Form 

Magichsine Warranties please fill out the  Magichsine Return Authorisation Form 

All other Warranties please fill out the   Return Authorisation Form



Freight

KWT uses a range of freight providers.
For customers in South East QLD same day delivery is generally available if placed with KWT by 10am.
For other customers overnight express orders are available if no later than 4pm and if the order can fit into an Australia Post 5 kg bags.
If for reason a shop is closed and a courier cannot make a delivery inside of business hours 9am – 4:30pm the carrier will leave an attempt to deliver card.
The shop owner can pick up the goods themselves or can call the freight company to arrange a re-delivery.
If the customer chooses have the order re-delivered KWT will issue an additional freight charge of $15.

Carton  =  up to 25kg

Freight Rates*
QLD

Sunshine Coast $10 per ctn
Brisbane Region & Suburbs, Gold Coast, Hervey Bay, Ballina, Bundaberg & Toowoomba $12 per ctn
Gladstone, Rockhampton, Mackay, Townsville between $10 - $15 per ctn
Cairns Region & Suburbs between $16 - $25 per ctn
Atherton & Port Douglas between $20 - $35 per ctn

NSW
Inland Northern NSW $15 - $18 per ctn
Coffs Harbour to Central Coast $14 - $16 per ctn
Sydney Region & Suburbs $14 - $17 per ctn
NSW Inland and Southern Regions $16 - $18 per ctn

ACT
$15 - $20 per ctn

VIC
VIC Country $17 - $20 per ctn
Melbourne region and suburbs $15 - $18 per ctn

SA
Adelaide region & suburbs $18 - $21 per ctn
South Australia regional $20 - $23 per ctn

TAS
$25 for standard orders.
Some orders may incur an additional freight charges.
KWT will communicate with store directly for bulky item orders. 

WA
Please consult KWT Imports WA

NT
Capped at 6.75% of order or less for smaller orders



*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.
 

IBERA BIKE CHAIN STAY DISPLAY STAND
CODE: IBST2
BARCODE: 4714102196610
PRICE: $29.95 (Inc GST)
  In stock (15)Low stock (15)Out of stock (15)
REFUSE 27.5 X 1.85 FOLDING 60 TPI MAXXSHIELD/TR
CODE: REF27185EXOTR
BARCODE: 4717784037929
PRICE: $69.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
PURSUER 700 X 25mm FOLDING 60 TPI BLACK PSG PERSISTENT GRIP COMPOUND (PGC) - ETB00239100
CODE: PUR725
BARCODE: 4717784038131
PRICE: $44.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
RYFE  BOSSA Single Lock On Pro Grip Marble BLUE/BLACK
CODE: KGBOSBLBK
BARCODE: *KGBOSBLBK*
PRICE: $39.94 (Inc GST)
  In stock (0)Low stock (0)Out of stock (0)
VELO SADDLE LADIES SPORT - CRMO RAILS - HIGH DENSITY FOAM - 278mm x 165mm - 336g
CODE: VLS4333
BARCODE:
PRICE: $49.98 (Inc GST)
  In stock (16)Low stock (16)Out of stock (16)
KWT NYLON COMP PEDAL - 9/16 - BLACK
CODE: PDM16N5BK
BARCODE: *PDM16N5BK*
PRICE: $24.99 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
GUEE Cageless Bottle Set - MAG-II - Water Bottle and Magnetic Mount
CODE: GU-WB02-X1A1-GY
BARCODE:
PRICE: $79.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
GUEE Bar Tape - SL ELITE - Red/ Black
CODE: GU-BT06-X3A1-BK
BARCODE: 4716112724012
PRICE: $49.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
FUNN Stem - CROSSFIRE - Ø31.8, 35mm, 0° Rise, Steer 1-1/8
CODE: FN-HS18CF035G00-01
BARCODE: 4712931189797
PRICE: $84.94 (Inc GST)
  In stock (3)Low stock (3)Out of stock (3)
FUNN Pedal - RIPPER - BLACK w/ Steel Gold Pins
CODE: FN-PD18RP-01
BARCODE: 4712931187915
PRICE: $199.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
FUNN Chain Guide - ZIPPA LITE BASH GUARD - ISCG05 Standard, Tooth Capacity: 34T~36T, BLACK
CODE: FN-CG17ZB34-01
BARCODE: 4712931185393
PRICE: $54.95 (Inc GST)
  In stock (17)Low stock (17)Out of stock (17)
CST TYRE CIUDAD 700 X 42 WIREBEAD 1.5mm KELVAR W/REFLECTIVE STRIP 60 TPI
CODE: CP742CIU
BARCODE: 6933882508019
PRICE: $40.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
VELO ANATOMIC DUAL LOCKON GRIP 130MM TRIPLE DENSITY
CODE: VLG869
BARCODE:
PRICE: $29.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT PANNIER RACK DISC BRAKE COMPATIBLE - ADJUSTABLE 24-29INCH ASSEMBLED
CODE: RA629
BARCODE: *RA629*
PRICE: $49.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
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