Returns - Warrantys - Freight



Returns

Returns for credit may not be accepted without prior approval from KWT Imports.
Returns may be subject to a stocking and handling charge of up to 15 %.
Short shipping, mistakes or damaged goods should be notified within seven days of receipt of goods.
For any returns email KWT at orders@kwtimports.com.au 
Returns may not accepted after 30 days from invoice date.



Warrantys

Maxxis Warranties please fill out the  Maxxis Return Authorisation Form 

Magichsine Warranties please fill out the  Magichsine Return Authorisation Form 

All other Warranties please fill out the   Return Authorisation Form



Freight

KWT uses a range of freight providers.
For customers in South East QLD same day delivery is generally available if placed with KWT by 10am.
For other customers overnight express orders are available if no later than 4pm and if the order can fit into an Australia Post 5 kg bags.
If for reason a shop is closed and a courier cannot make a delivery inside of business hours 9am – 4:30pm the carrier will leave an attempt to deliver card.
The shop owner can pick up the goods themselves or can call the freight company to arrange a re-delivery.
If the customer chooses have the order re-delivered KWT will issue an additional freight charge of $15.

Carton  =  up to 25kg

Freight Rates*
QLD

Sunshine Coast $10 per ctn
Brisbane Region & Suburbs, Gold Coast, Hervey Bay, Ballina, Bundaberg & Toowoomba $12 per ctn
Gladstone, Rockhampton, Mackay, Townsville between $10 - $15 per ctn
Cairns Region & Suburbs between $16 - $25 per ctn
Atherton & Port Douglas between $20 - $35 per ctn

NSW
Inland Northern NSW $15 - $18 per ctn
Coffs Harbour to Central Coast $14 - $16 per ctn
Sydney Region & Suburbs $14 - $17 per ctn
NSW Inland and Southern Regions $16 - $18 per ctn

ACT
$15 - $20 per ctn

VIC
VIC Country $17 - $20 per ctn
Melbourne region and suburbs $15 - $18 per ctn

SA
Adelaide region & suburbs $18 - $21 per ctn
South Australia regional $20 - $23 per ctn

TAS
$25 for standard orders.
Some orders may incur an additional freight charges.
KWT will communicate with store directly for bulky item orders. 

WA
Please consult KWT Imports WA

NT
Capped at 6.75% of order or less for smaller orders



*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.
 

XPEDO XPR ALLOY CLEAT Converts - use your SPD PEDALS with your road shoes: 135g per set with hardware
CODE: XPXPRCLEAT
BARCODE: 8835115000234
PRICE: $50.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
VELOCITA 700 X 28 FOLDING 120TPI TUBULAR MAXX SHIELD PUNCTURE PROTECTION ETB88150000
CODE: VELO728
BARCODE: 4717784031149
PRICE: $149.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
JOES UNIVERSAL TUBELESS KIT  - 26 to 29 inch rims  - 2 x 125ml SUPER SEALANT, 2 X VALVES, RIM TAPE AND UNIVERSAL TAPE 180273
CODE: JNFUTKSS
BARCODE: 7290101185505
PRICE: $79.20 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
MINION DHF 24 X 2.40 FOLDING 60 TPI EXO TR - ETB00139500
CODE: MDF2424EXOTR
BARCODE: 4717784034355
PRICE: $60.01 (Inc GST)
  In stock (16)Low stock (16)Out of stock (16)
MAGICSHINE HIGHPOWER LIGHT MSMJ902 - Front 2000 lmns &  Rear 50 lmns
CODE: MSMJ902
BARCODE: 6970823651014
PRICE: $199.10 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT SADDLE COVER MEMORY FOAM 265 x 260mm
CODE: KSC16G
BARCODE: *KSC16G*
PRICE: $19.91 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT COMFORT SADDLE UNISEX MEMORY FOAM - GF-3147
CODE: KSAD1
BARCODE:
PRICE: $45.10 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
HIGH ROLLER II 27.5 X 2.80 PLUS FOLDING 60TPI EXO TR ETB96910100
CODE: HRII2728EXOTR
BARCODE: 4717784031927
PRICE: $89.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT FLOOR PUMP AIR RAID - Steel Barrel & Base, Alloy Handle, Oversize Gauge 100mm,  Smart Head - 160 PSI
CODE: KFPRAI
BARCODE: *KFPRAI*
PRICE: $59.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
CST TYRE CRITTER 29 X 2.1 WIREBEAD - MODEL C1600 - TB96700000
CODE: C2921CRI
BARCODE: 6933882506886
PRICE: $34.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
ARDENT 27.5 X 2.40 WT WIREBEAD 60TPI EXO ETB85965000
CODE: ARD2724EXOSP
BARCODE: 4717784026497
PRICE: $42.96 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
GIYO MINI FOOT HAND PUMP
CODE: MXPFOOT
BARCODE:
PRICE: $40.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
KWT BOSSA SINGLE LOCKON  PRO GRIP TRI WAFFLE - COLOUR MARBLE RED / BLACK
CODE: KGBOSRDBK
BARCODE:
PRICE: $30.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
JOES NO FLATS Tubeless Valve Converter - PV to SV
CODE: JNFPVCON
BARCODE: 7290101186106
PRICE: $24.99 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
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