Returns - Warranties - Freight

*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.

Returns

Returns for credit may not be accepted without prior approval from KWT Imports.
Returns may be subject to a stocking and handling charge of 20%.
Short shipping, mistakes or damaged goods should be notified within seven days of receipt of goods.
For any returns email KWT at orders@kwtimports.com.au 
Returns may not accepted after 30 days from invoice date.



Warranties

Fill out the applicable warranty form below and email to warranty@kwtimports.com.au

Maxxis Warranty Claim Form
Magicshine Return Authorisation Form
MicroSHIFT Return Authorisation Form

For all other warranties please fill out the Warranty Claim Form



Freight

KWT uses a range of freight providers.
For customers in South East QLD same day delivery is generally available if placed with KWT by 10am.
For other customers overnight express orders are available if no later than 4pm and if the order can fit into an Australia Post 5 kg bags.
If for reason a shop is closed and a courier cannot make a delivery inside of business hours 9am – 4:30pm the carrier will leave an attempt to deliver card.
The shop owner can pick up the goods themselves or can call the freight company to arrange a re-delivery.
If the customer chooses have the order re-delivered KWT will issue an additional freight charge of $15.

Carton  =  up to 25kg

Freight Rates*
QLD

Sunshine Coast $10 per ctn
Brisbane Region & Suburbs, Gold Coast, Hervey Bay, Ballina, Bundaberg & Toowoomba $12 per ctn
Gladstone, Rockhampton, Mackay, Townsville between $10 - $15 per ctn
Cairns Region & Suburbs between $16 - $25 per ctn
Atherton & Port Douglas between $20 - $35 per ctn

NSW
Inland Northern NSW $15 - $18 per ctn 
Coffs Harbour to Central Coast $14 - $16 per ctn 
Sydney Region & Suburbs $14 - $17 per ctn 
NSW Inland and Southern Regions $16 - $18 per ctn

ACT
$15 - $20 per ctn up to 25kg

VIC
VIC Country $17 - $20 per ctn 
Melbourne region and suburbs $15 - $18 per ctn 

SA
Adelaide region & suburbs $18 per ctn 
South Australia regional $20 per ctn 

TAS
$25 for standard orders.
Some orders may incur an additional freight charges.
KWT will communicate with store directly for bulky item orders. 

WA
Please consult KWT Imports WA

NT
Please consult KWT Imports for NT 

*Freight charges may vary and in certain instances KWT will contact the customer should it be necessary.


Downloads

Maxxis logo      FUNN logo     CST logo      Joes No Flats logo
KWT logo       Dynaplug logo    EBC logo    RYFE logo    Ride Mechanic logo
Xpedo logo    Microshift logo    Infinit logo    Ibera logo    Guee logo
 

XPEDO Pedal - THRUST NXS - Road - 9/16, CrMo Axle, NEP injection molded body, 220g | BLACK
CODE: XRF10NC
BARCODE: 0669356790982
PRICE: $150.00 (Inc GST)
  In stock (19)Low stock (19)Out of stock (19)
KWT SCOOTER GRIP BLACK BLUE
CODE: KGBMXBL
BARCODE: 0669356791460
PRICE: $14.99 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
REKON PLUS - 27.5 x 2.80 - Folding, 120 TPI, EXO 3C MAXXTERRA TR, Tan Wall -  ETB96906600
CODE: REK2728EXO3CTWTR
BARCODE: 4717784033556
PRICE: $98.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
PILO Derailleur Hanger - D397 for GT Zaskar carbon 2015 Zaskar (carbon), Helion Elite - CNC Machined | WMFG-266
CODE: PILO-D397
BARCODE: 7290107113991
PRICE: $42.94 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
PARKLOCK BROOKLYN FOLDING ROUND LOCK HIGH SECURITY - 3mm HARDENED STEEL - ZINC BODY - ABS HOUSING
CODE: PRKBROOK
BARCODE: 0669356790401
PRICE: $69.30 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
YABN 9 SPD CHAIN E BIKE
CODE: YBNS9E.
BARCODE: 4710887199594
PRICE: $39.94 (Inc GST)
  In stock (22)Low stock (22)Out of stock (22)
FUNN Wheelset - FANTOM AM30 (Int 25mm) - 27.5  - 32H -  6 Bolt Disc Mount, F:110mm/15mm R:148mm/12mm - Shimano Drive body_Black
CODE: FN-WS18A302732F3R4S-01
BARCODE: 4712931189032
PRICE: $749.95 (Inc GST)
  In stock (4)Low stock (4)Out of stock (4)
JOE'S NO-FLATS Super Sealant 5L Jerry Can - Latex Based, Ultra-Fast
CODE: JNFSS5L
BARCODE: 7290101180074
PRICE: $189.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
CST Tyre - VAULT - 20 x 2.40 WIREBEAD 100 PSI
CODE: C2024VAU
BARCODE: 6933882518995
PRICE: $32.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
CST Tyre - ROCK HAWK - 29 x 2.25 WIREBEAD | C1844
CODE: C29225ROCK
BARCODE:
PRICE: $40.00 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
CST TUBE 29 X 2.4/2.8 PV 48
CODE: CT2924PV48
BARCODE:
PRICE: $22.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
RYFE THOR PEDAL SEALED BEARING 430g BLACK
CODE: PDMRX2BK
BARCODE: 669356789832
PRICE: $69.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
CST PLATINUM PROTECTOR 700 x 38 - 5mm Kevlar Layer & Reflective Strip Level 7 Protection EBike Approved to 50km/h
CODE: CPP738
BARCODE: 6933882520172
PRICE: $49.95 (Inc GST)
  In stock (25+)Low stock (25+)Out of stock (25+)
Subscribe now to our newsletter ยป

Be first to know about our latest news, promotions and products.

Login